KBSL Information Technologies Ltd (KBSL), formally known as Keells Business Systems Limited, a leading Information/Systems Integrator of Information & Communication Technology (ICT) solutions for Enterprises in Sri Lanka & the region, today announced that it has marked a milestone in its relationship with Avaya by entering into its 14th year of business with the company, including the period when it was a distributor of AT&T and Lucent Technologies.
KBSL has been responsible in developing the market and creating awareness of the call center and contact technologies in Sri Lanka and has been a trusted BusinessPartner of Avaya’s. KBSL is behind the successful deployment and maintenance of the large Avaya customer base in Sri Lanka, which includes complex contact center, call center application, IVR platforms, Voice Recording Solution, Unified Messaging, Enterprise wide telephony networks and IP Telephony deployment with IP applications. Many large businesses in Sri Lanka, including Large Telecom and Mobile Services providers, International and National Banks, Conglomerates and Hotels are KBSL and Avaya customers for the last 14 years.
Rohan Wijeratne, KBSL’s Director said that “We have continuously invested in knowledge acquisition through Product training and Avaya Certification to enhance the skills of our technical and sales team. As a System Integrator, we have highly skill and certified resources in multiple technologies which enable us to identify and full fill the complex customer requirements.”
Eugene Chng, Avaya’s Managing Director ASEAN said that “KBSL was behind the success of Avaya in Sri Lanka and we have been working very closely with the KBSL Team over the last 14 years. We have achieved significant success in the Sri Lanka market. KBSL's team has Avaya certified skilled resources to sell, implement and support Avaya solutions in Sri Lanka Our relationship is very strong and we are looking forward to continuing this relationship.”
About KBSL
KBSL was founded in 1987, and has grown over the years to be one of the leading Information/Systems Integrators in Sri Lanka. It's Business Partners include such industry leaders as Avaya, IBM, Juniper, Netapps and Checkpoint. For more information please visit the KBSL Web site, www.kbslit.com
About Avaya
Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP telephony, unified communications, contact centers and communications-enabled business processes. Avaya Global Services provide comprehensive service and support for companies, small to large. For more information, visit the Avaya Web site at http://www.avaya.com.
