Unified Communication Solutions
We offer simple yet comprehensive unified communication solutions that can be easily adapted to meet the needs of any business, large, or small. From basic voice/PBX integration to full feature rich communications solutions, custom application development and consulting, our team is ready to deliver the ideal solution to meet each customer’s needs.
Our Key Services
Voice/PABX and Collaboration Solutions:
These solutions integrate voice communication systems, such as telephone networks or private branch exchanges (PABX), with collaboration tools. This integration allows for seamless communication between employees and departments, promoting efficient collaboration within the organization.
Omni-Channel Contact Center Solutions
We provide contact centre solutions that enable businesses to manage customer interactions across multiple channels, such as voice calls, emails, live chats, social media, and more. These solutions aim to enhance customer experience and improve customer service by ensuring consistent and effective communication.
Video Conferencing
The company offers video conferencing solutions that enable businesses to conduct virtual meetings, webinars, and presentations. These solutions facilitate face-to-face communication and collaboration, regardless of participants' geographical locations, saving time and travel costs.
CTI Application Development
The company specializes in developing Computer Telephony Integration (CTI) applications. CTI applications allow for seamless integration between computer systems and telephony infrastructure, enabling features such as screen-pop, click-to-dial, and call routing. These applications enhance efficiency and streamline workflows within the organization.
